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Privacy Policy

Date established: September 18, 2018
Final revision: May 19, 2021
Yosuke Otonari, President and CEO
Howtelevision, Inc.

The Company fully recognizes its social mission, and protects all personal information it handles and observes the laws and regulations that protect the rights of individuals and personal information. In addition, the Company has established a personal information protection management system for realizing the policy below, and hereby declares that it will work collectively to continually improve this system while always being aware of the latest IT trends, changes in social demands, and changes in management environment among other things.

  • The Company will acquire, use, and provide personal information only within the scope necessary for human resources management and hiring of employees as well as the appropriate business execution in the career platform operation business. The Company will not handle personal information beyond the scope necessary for achieving the specified purpose of use (use outside of purpose of use). In addition, the Company will take measures to ensure personal information is not used outside the purpose of use.
  • The Company will comply with the Act on the Protection of Personal Information, government guidelines, and other rules and regulations.
  • The Company will continually improve its personal information security system by committing management resources based on the actual state of business in order to implement reasonable security measures to prevent risks of leakage, loss, or damage to personal information. In addition, the Company will immediately take corrective action in case it determines that there is a problem with personal information protection.
  • The Company will respond to complaints or consultations regarding its handling of personal information in a prompt and appropriate manner and in good faith.
  • The Company will continually review and improve the personal information protection management system in a timely and appropriate manner based on changes in the environment surrounding the Company.


Please direct inquiries related to our privacy policy to the following office.

Inquiry about Personal Information, Howtelevision, Inc. 
32F, Ark Mori Building, 1-12-32 Akasaka, Minato-ku, Tokyo 107-6032
Email: Phone: +81-3-6427-2862
(Business hours 10 a.m. to 7 p.m.; closed on weekends, public holidays, New Year holidays, and Golden Week holidays)

Handling of Personal Information

1.Purpose of use of personal information handled by the Company


Purpose of use

(1) General customer information

For responding to inquiries

(2) Membership information

For managing membership information
For sending direct mail
For delivering scout
For user support
For managing usage history
For providing information on our services
For responding to inquiries
For selling, providing, delivering, and processing payments for products and services of our company and third parties

(3) Information of persons in charge at business partners

For fulfilling contractual rights and obligations
For providing information on our products and services
For confirmation of orders (records of communication, etc.)

(4) Information of persons sending inquiries from our website

For confirmation and response to inquiries

(5) Employee information

For the management of labor affairs, compensation, social insurance, attendance, hours worked, health and safety, education and training, and benefits required as part of employment management

(6) Information of job applicants (including information received from staffing agencies and recruiting media)

For contacting job applicants and managing recruitment operations

(7) Specific personal information

For purposes of use prescribed under the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures

(8) Personal information received from customers through a consignment of work

For performing the consigned work appropriately

(9) Information of recruitment agents

For providing our services
For responding to inquiries

2.Handling of credit card information

The Company outsources credit card payment operations to a payment agency service company. Credit card information (credit card number, expiration date, security code) entered by members of the Company's service through the Company's system is held by the payment agency service company, and the Company does not hold any credit card information.

Notification of Matters Related to Retained Personal Data

Requests received from the party concerned or their proxy with regard to the retained personal data in the possession of the Company, including notification of purpose of use, disclosure, content revision, addition or deletion, cessation of use, removal, and cessation of provision to a third party (referred to "request for disclosure, etc." below), will be addressed as outlined below.

  • Business nameHowtelevision, Inc.
  • Personal information protection managerName: Shintaro Shimizu
    Department: Corporate Division
    Contact: Email: Phone: +81-3-6427-2862
  • Purpose of use of all retained personal dataThe purpose of use of retained personal data refers to the preceding item Handling of Personal Information, Items 1–7 under 1. Purpose of Use of Personal Information Handled by the Company.
  • Complaints related to the handling of retained personal dataPersonal Information Inquiries Desk, Howtelevision, Inc. 32F, Ark Mori Building, 1-12-32 Akasaka, Minato-ku, Tokyo 107-6090 Email: Phone: +81-3-6427-2862
    (Business hours 10 a.m. to 7 p.m.; closed on weekends, public holidays, New Year holidays, and Golden Week holidays)
  • Authorized personal information protection organizationThe Company is not currently affiliated with any authorized personal information protection organization.
  • Procedure to satisfy requests for disclosure, etc. of retained personal data
  • Submission of requests for disclosure, etc.Please submit requests for disclosure, etc. to the above-mentioned Personal Information Inquiries Desk.
  • Procedures related to requests for disclosure, etc.(1) Once it receives your request, the Company will mail out a designated form, Request Form for Disclosure of Personal Information, for you to complete.
    (2) Return the completed form, document certifying your proxy when using a proxy, and postal money order in the amount of the processing fee (for notification of purpose of use and request for disclosure only) to the Personal Information Inquiries Desk stated above.
    (3) Once it receives the above-mentioned request form, the Company will ask two or more questions to verify the identity of the party involved based on the registered information with the Company (for example, telephone number and date of birth).
    (4) Generally, a response will be sent by postal mail (sealed letter) to the party concerned.
  • Document certifying proxy when using a proxyIf a request for disclosure, etc. is made by a proxy, please include the document certifying the proxy as well as document verifying the proxy's identity along with your request. Please black out any further information on documents submitted beside the prefecture of permanent domicile. Please send only documents without personal identifying numbers or black out any numbers.

    (1) Documents certifying the proxy
    A proxy consigned by the person concerned for request of disclosure, etc.
    A power of attorney (original copy) A proxy as a legal representative of a minor
    A photocopy of any of the following: Family register Residence certificate (indicating relationship) Other official document that can be used to verify legal representation authority
    A proxy as a legal representative of an adult ward
    A photocopy of any of the following: Certificate of registered matters related to registration of guardian Other official document that can be used to verify legal representation authority
    (2) Document verifying identity of the proxy
    Driver's license Passport Health insurance card Residence certificate
  • Fees for notification of the purpose of use and request for disclosureA fee of 1,000 yen is charged per request (please include the fee using a postal money order with your request form).

About the PrivacyMark

The Company displays the PrivacyMark since it is recognized by the Japan Institute for Promotion of Digital Economy and Community (JIPDEC) as a business that has an appropriate system for the protection of personal information and meets the criteria set out by JIS Q15001 for personal information protection management system.